Privacy Policy

Last Updated: December 20, 2024

At So Social Group, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you work with our agency.

Information We Collect
We collect information that you voluntarily provide to us, including:
Name and contact information
Business information
Payment details
Social media account access (when required for services)
Website analytics and performance data
Communication preferences
Any other information you choose to provide

How We Use Your Information
We use the collected information to:
Deliver our marketing services
Process payments
Communicate with you about our services
Improve our service quality
Send periodic emails about your projects
Monitor campaign performance
Comply with legal obligations

Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
Service providers who assist in our operations
Platform partners necessary for service delivery (such as social media platforms)
Legal authorities when required by law
Professional advisors (like attorneys or accountants)

Data Security
We implement reasonable security measures to protect your information, including:Secure servers
Encryption of sensitive data

Limited access to personal information
Regular security assessments
Your Rights
You have the right to:
Access your personal information
Request corrections to your data
Opt-out of marketing communications
Request deletion of your information (where applicable)
Receive an explanation of how we use your data

Third-Party Links
Our services may require the use of third-party platforms. These platforms have their own privacy policies, and we encourage you to read them.

Data Retention
We retain your information for as long as needed to:
Provide our services
Comply with legal obligations
Resolve disputes
Enforce our agreements

Cookies and Tracking
We may use cookies and similar tracking technologies to collect data about your interactions with our clients' campaigns. This helps us optimize performance and improve service delivery.

Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect information from children.

International Data Transfers
If we transfer your data internationally, we ensure appropriate safeguards are in place to protect your information.

Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of any material changes by posting the new policy on our website.

Contact Us
If you have questions about this Privacy Policy, please contact us at:
So Social Group
3110 1st Avenue North
Suite 2M
St. Petersburg, FL 33713
connect@sosocialgroup.com
347-953-7988

Your Consent
By using our services, you consent to this Privacy Policy.